Delivery, Returns & FAQ

At Groovy Keto, we’re all about fast, reliable delivery — so you can enjoy your keto goodies without the wait.


📦 UK Dispatch & Delivery

We aim to dispatch all orders placed before 2pm (Monday–Friday) on the same day via Royal Mail 48.

  • 95% of UK orders arrive within 2 working days. However, it may take a bit longer when Royal Mail are busy.

  • Please allow up to 5 working days during busy periods or in case of postal delays

  • You’ll receive a dispatch confirmation email with tracking details as soon as your order is on its way


💷 UK Shipping Costs

  • Free delivery on all UK orders over £25

  • £2.99 flat rate for orders under £25
    No hidden fees — just quick, reliable service straight to your door.


🌍 International Shipping (Europe)

We currently ship to:
Austria · Denmark · France · Germany · Ireland · Norway · Sweden

✈️ Delivery Times & Rates

  • Estimated delivery: 5–10 working days

  • Shipping rates are calculated at checkout based on destination

  • Please note: Customers are responsible for any customs fees or import duties that may apply in their country


Order Not Arrived?

If your order hasn’t arrived within the expected timeframe:

  1. Check your email — we may have contacted you with an update or query about your order

  2. Reach out to us using our contact form — our friendly team will get back to you promptly and help resolve any issues

Based on 1031 reviews
81%
(833)
11%
(117)
4%
(44)
2%
(20)
2%
(17)
Great lemon cake

Excellent great tasting cake

Great puddings

Great puddings. 10/10. Will buy more

We love them 10/10

We love them 10/10. Hard to convince myself they are low carb. Lemon, Vanilla, Salted Caramel, Banana my favourites. Recommend with Double Cream

Best ever!! Ive just been diagnosed with late onset type 1 diabetes

Best ever!!
Ive just been diagnosed with late onset type 1 diabetes, ad these in my greek yoghurt are a game changer for me and my sweet tooth! Now can't be without them!! Mirroring though x2 pks a week!!!

Great selection of Keto snacks

Priced at £9.99 at the time of reviewing this 8 pack variety mix of Groovy Keto mug cake mixes gives you a chance to try all the available flavours and pick your favourites.The flavours are☕️ Lemon☕️ Banana☕️ Gingerbread☕️ Vanilla☕️ Chocolate☕️ Red Velvet☕️ Carrot☕️ Salted CaramelI trust that people will check ingredients but being designed to support those on a Keto diet traditional flour is avoided and instead replaced with Almond and coconut flours (so not suitable for nut allergy sufferers) and sugar is avoided and instead you get Erythritol and Stevia extract as sweeteners. Erythritol is the largest ingredient of each mix.To prepare couldn’t be easier. Melt a small amount of butter in a mug (or use oil) pour in the cake mix and mix an egg into it then microwave for a minute and voila you have your cup cake (not cupcake) 😀I think the 60 seconds could be a little more depending on your microwave and depending if you want full cake texture or a little gooey but the cake comes out well with quite a dense sponge texture and texture. It was only slightly gritty. I think the flavours are good and effective and I don’t find the cakes to be overly sweet.Obviously these aren’t going to be perfect replicas of a standard flour and sugar type cakes but they are pretty close and a lovely snack to,spoon warm pot of the mug. At a little,over a quid per sachet I also think this is good value for,money as well and with the various flavours will retain your interest.

Great cake substitute when you can’t have real cake!

I’ve just started keto again, as I tried keto a few years ago and wanted to give it another go. The last time I was on keto, I made my own cake using the various flour substitutes and these mug cakes taste very similar to what I remember. So the initial taste wasn’t a shock to me. The almond flour makes the cakes have a very distinct flavour and it’s not for everyone, but I really enjoy them as it’s either that or no cake at all. Don’t buy them expecting them to taste identical to normal cake with less sugar because they don’t, but they are similar. I bought the vanilla pack as I’m a big fan of vanilla. I would have bought the variety pack, however I was shocked to see that it’s priced £6 higher than the others which turned me away. However, the vanilla mix is nice, and yes very very sweet as others have said, but it’s not unpleasant. One sachet is around 300cals, so I chose to split the mix in half, and was happily surprised to see that the sachets have a zip seal on the top so that you can use part of it and keep the rest - also makes them last longer! Half the mix is about the size of a cupcake, which is perfect for a little sweet treat after dinner. I will buy again, however it won’t be a regular purchase as they are priced a little high, so I use sparingly.But overall, for taste, convenience and carb content I think they’re really good. 👍

Choice of flavours

These Groovy Keto mug cakes are a convenient and surprisingly satisfying low carb treat, especially when you're trying to avoid sugar but still crave something sweet. They're incredibly quick and simple to make - basically, you just add butter or oil and an egg, mix well in a mug, and microwave for about a minute. The individual sachets make portion control easy, and the variety pack offers an enjoyable range of flavours to keep things interesting. I’ve found the lemon and red velvet options particularly enjoyable. Texture-wise, they’re not quite like traditional cake obviously, a bit denser and occasionally grainy due to the almond flour, but they do resemble cake closely enough to feel like a proper dessert. The sweetener, however, is very strong and can leave an artificial aftertaste.The cakes can turn out a little undercooked if you stick rigidly to the suggested time, so I usually microwave them for an extra 10–20 seconds to get a better result. They’re better with a scoop of ice cream or cream to balance the sweetness and improve the texture. While the packaging seems a bit excessive as resealable pouches for single-use servings don’t really make sense, the convenience of these mug cakes makes up for that. They’re not perfect, but they’re a decent guilt-free indulgence when you want something warm, quick and sweet without straying from a low carb or keto-friendly diet.

A
Keto Variety Mug Cake Mix (8 Flavours)
An Avid Reader in the UK
I've tried several of these and they're quite good though the carbs are higher than I'd like

These taste pretty good, and they're very easy to make. You just melt a knob of butter into a mug, crack an egg into it, stir the cake mix in, and microwave it for one minute.The flavours of the red velvet, and gingerbread ones worked well for me, on their own or with fruit and cream.I would check the total carbohydrate load you'll end up with especially if you're going to eat this whole thing in one day. I think a third or a half of this would allow you to have a pleasant desert that's reasonably low in carbs, if it's got fruit and cream or other addons with it.It's also a good way to test recipe and ideas, to see if you want to try making your own. Sponges like this aren't hard to make and the ingredients are simple. There's a lot of recipes but these are great to stand by and if you're not a baker even of simple recipes, this is worth a look. It's the convenience more than anything that makes this helpful.Also the almond flour you need for something like this is expensive where I live, and investing in a container full of that is expensive anyway. That's fine once you know you like the things you can make with it, but using this as a tester to see if you can even tolerate it at all, seems prudent. There were a lot of different flavours in this set so there's something for most people.

Tasty snack for cake lovers who can't eat cake.

Lots of variety in these simple to make mug cakes for keto diet followers. They taste nice, and not at all like they've forgotten to put real flour in.

Nice taste

Easy to use and nice taste

Lovely diabetic cakes

Lovely cakes don’t seem to spike my sugars and s nice treat

They're good.

Lovely and tasty.Obviously they're not going to be the same as 'usual' cakes. But for what they are they're good. The sugar alcohols will make your tongue tingle a little. The almond flour makes it a little sandy feeling. But when you're low carb they're a great substitute.I'm diabetic and have to go low carb as I'm diet controlled. These do not spike my blood sugar and they're perfect for me.

Tasty and easy to prepare

Very tasty. Easy to make. Will buy again. I have made mug cakes previously from recipes which are cheaper but these are much easier and quicker

Good for a quick desert!

These are pretty good, though a little dry (which is kind of expected).They come out really well, and I generally do 1.5 minutes in the microwave, rather than the 60 seconds. You can literally make these from nothing to done in about 2 and a half minutes.The flavours are pretty good, but for me by far, the banana one wins. It really does taste like banana bread.I've seen a few reviews saying they are 'too sweet' and I personally disagree, though that's all down to personal preference. I actually add a little drizzle of golden syrup to the top!Good for a quick desert when you just need that 'sweet treat'!

Delicious

Lush! These are quick to make, taste great and fit in with my low carb diet!

Really yummy 😋

This is really such a treat when you're on keto and is pretty damn near the real thing.What a lifesaver! 😊

Banana taste is amazing

I opted to buy the Banana flavoured Groovy Keto mug cake mixes and I was surprised on how cake like they are! The banana taste is amazing and super easy to make. Just a dollop of butter, 1 egg and blast in the microwave for 60 seconds. The quality of the packaging is very good too. I can’t wait to try the other 7 flavours they have.

Great texture but too sweet!

I loved how easy this was to make. Loved how high it rose and the texture.Did not enjoy how sweet it was. Way too sweet for me, so won’t be ordering again.

Tastes great

Great hit the spot!

Deliciuos and easy to make

Great mug cake mix. Very easy to prepare and delicious.

Lovely and filling

Lovely and filling. They certainly fit the bill.

Lovely cakes and guilt free

Lovely cakes and guilt free ish

very expensive by weight but fulfils a unique purpose/niche

if you're not trying to eat keto or avoid sugar then on a price basis alone this is probably not the product for you.if however you are hamstrung by dietary requirements and have a hankering for something sweet and chocolatey then this may very well manage to justify it's cost of admission...just about.sweetened with natural sweeteners it's a sweet and very chocolate like product. it's nice enough to eat on it's own but is intended more for use in baking.it's a nice way to zhuzh up your "alternative" ingredient bakes and melts well so will incorporate nicely and behave very closely to it's sugar-filled equivalent.